FAQ

Order Processing

  • Most orders are ready to be shipped in 2-3 business days. It can take longer during holiday season or if the amount of orders is larger than usual.
  • You will receive email notifications with order status updates.
  • If you need to update your shipping information, please contact us as soon as possible. If you order is not packed yet, we will be able to update it.

Shipping

  • $6.00 flat no matter how many packages you order.
  • We ship most orders via USPS
  • We only ship in the U.S.A.

Do you offer bulk order discounts?

Yes! We love bulk orders. If you are interested in purchasing a large quantity of personalized photo magnets for your business needs, upcoming events, etc., please contact us at mykindredmoments@gmail.com for more information on available options and pricing. You can also fill out the form by clicking on Wholesale/Bulk Orders at the top.

What is your return policy?

We take pride in the quality of our products. If you receive a defective item or if there is an error with your order, please contact us within 14 days of receipt for assistance. We will work with you to resolve the issue and make sure you are well taken care of.

How can I contact customer support?

You can reach us through the contact form on our website or by emailing us directly at mykindredmoments@gmail.com We strive to respond to all inquiries within 24-48 hours to ensure you receive the assistance you need in a timely manner.

 

Why Choose Us

  • Family Owned & Crafted With Care
  • Supporting a Small Business
  • Professional Quality Photo Prints
  • Every Order Is Hand-Pressed
  • Created With Durable Materials
  • Utilize Professional-Grade Equipment

We truly care about each and every order as if it were our own. We are honored that you have entrusted us with your captured memories. We will strive to give you the best product possible to showcase your most beloved and Kindred Moments.

We can't wait to turn your memories into treasured keepsakes!

Meet Kindred...

Hi ya'll! We are the Jones family: Joshua, Layci and Bentley 🐾

High-School Sweethearts celebrating 20 years of marriage together as well as starting our 1st year as a small business. It's great to meet you!

The name "Kindred Moments" was inspired by the unforgettable stories from Anne of Green Gables...and lots of prayer. These precious stories emphasize the beauty and joy in the simple everyday moments. These are the moments that shape us as well as those we experience life with...our "Kindred Spirits".

This idea of photo memories came from the encouragement of my hubby, Joshua back in 2024. An introvert at the core, it wasn't something I thought I was ready for but he believed we could. I have always enjoyed working with my hands and using my creativity to bring joy to others. It took me nearly a year before I was ready to go for it. With my knack for organization and processes and his gift of gab, ideation and inspiring others -- we make a great team!

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Whether you are capturing an ordinary day or a major life milestone, we are grateful to be a part of preserving these moments for you.

Rest-assured each photo memory will be carefully and lovingly crafted.